Restaurant owners transform their business with Transfer

We leverage our global experience as restauranters, entrepreneurs, and technologists to bring you a world class customer experience and business results.  

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Why restaurants
love Transfer

Whether you're a multiple restaurant owner looking to scale your operations or you are a single store owners looking to improve your margins, Transfer takes a holistic approach to growing your business.

Staffing

Spend less time staffing: Finding qualified applicants and training them is costly and time consuming. With Transfer, you won't need to staff or train your team on answering the phones, so you can spend valuable resources on other aspects of your business. 

Higher employee retention: The average job tenure of a restaurant employee is 1 month and 26 days. Since phones won't be ringing off the hook with Transfer, your team will be less stressed out. This creates a happier employee and more sustainable work enviornment.

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Operations

Increase productivity: Transfer has your phones covered so your in-store team can solely focus on expediting orders and serving in-store customers. This helps your team push out orders faster since they don't need to switch tasks as often.

Decrease Errors: Human errors happen, but with Transfer we help minimize the number of order errors. Our #1 focus is accurately processing customer orders. Additionally, your team's error rate decreases with their ability to focus on the task at hand. 

More time with customers: Your in-store team is the face of the business. By eliminating their phone responsibilities, they can spend more quality time with customers in the store. 

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Your bottom line

Higher order sizes: Transfer trains our team on exceptional customer service and consistent order handling. This includes our multiple points of upsell which drives up your average ticket size. We take a data driven approach to test different strategies to help grow your revenue.

Process more orders: During peak ordering times, Transfer scales up our team so customers are not on hold and calls are not going unanswered. This leads to additional revenue from customers who'd normally go unattended and hang up before ordering. 

Lower labor costs: With rising labor costs and shortages, you can scale back the number of staff members you need by implementing Transfer. Not only will we handle all of your calls, but we help your existing in-store team process more orders.

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Customer service
that makes sense

 Transfer goes beyond just providing world class customer experiences. We are your business partner to help you grow your bottom line and improve your store operations.

  • $6 increase in order size

    Transfer increases your average order size through exceptional customer experience and upsell campaigns.

  • 7% decrease in labor costs

    Your stores can now operate more effectively and efficiently without phones ringing in stores.

  • $65k lost order revenue/yr

    With Transfer answering all of your calls, you will no longer miss out on revenue from customers hanging up.

Ready to transform your restaurant?

Get a free quote today

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